Privacy policy

Last updated September 7, 2026

This policy explains what Veteran Tech Solutions LLC collects when you call or text a number we operate, or when a business hires us to answer its calls, and what we do with it.

Who we are

Veteran Tech Solutions LLC is a Colorado limited liability company located at 710 S. Maple St., Trinidad, CO 81082. We provide a call answering and message forwarding service, marketed as Missed Call Rescue, to contractors and small businesses.

What we collect

When you call a number we answer on behalf of a business, we collect the phone number you called from, the name you give us, a callback number, and a description of what you're calling about. Calls may be recorded or transcribed so the business owner has an accurate record of the request.

From business owners who hire us, we collect a name, business name, mailing address, business phone number, mobile number, and email address.

Our website does not use advertising trackers and does not require an account. Our hosting provider keeps standard server logs, including IP addresses, for security and reliability.

How we use it

Caller details are passed to the business you called so it can return your call. Business owner details are used to operate the service, send you your call summaries, and bill you. We do not use call content to build marketing lists.

Text messages

If you are a business owner who has signed up for the service, we send you a text message summarizing each call we answer for you, plus occasional service notices about your account.

If you are a caller, we may send you a single confirmation text after a call if the business has asked us to, and only to the number you called from or the callback number you gave us.

Message frequency varies with your call volume, up to approximately 60 messages per month. Message and data rates may apply.

Reply STOP to any message to stop receiving texts from us. Reply HELP for help, or contact us at the phone number or email address below.

Who we share it with

We share information only with the service providers we need to run the service: our telephone and messaging carrier, our application hosting provider, and the AI provider that powers the conversation. Each is bound to use the information only to provide its service to us. We also share caller details with the business the caller was trying to reach, which is the whole point of the service.

We may disclose information if required by law, a subpoena, or a court order, or to protect the safety of a person.

We do not sell personal information.

How long we keep it

Call records and transcripts are kept for 12 months, then deleted. Billing records are kept as long as required for tax and accounting purposes.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email or call using the details below and we will respond within 30 days. Colorado residents have additional rights under the Colorado Privacy Act, and we honor those requests from anyone who asks.

Children

The service is for businesses and their customers. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will post the new version on this page with a new date at the top.

Contact us